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Week 4-Video Case A

Week 4-Video Case A

Q Please share your thoughts about these questions on the discussion area. • How do the Toyota employees interviewed in the video illustrate the company's practice of TQM? • How has kaizen driven innovation at Toyota? Give examples from the video. • Why is Toyota able to spread knowledge so fast throughout the company?

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• The entire concept of Total Quality Management seems to have fastened towards the concept of Quality Improvement thereby focusing on the different activities of the company necessary for attaining its goals and objectives. The entire concept of Total Quality Management is usually designed for making significant and noticeable improvements in manufacturing products thereby keeping the customer happy and well as increasing the net profits of the organization. In order to do this, it is always necessary to make sure that the organization has to maintain a proper work culture that is likely to motivate and encourage the employees not only for the purpose of increasing production but also to increase quality production (Jones & George, 2016).